back
Welcome
back
Login
Forgot password? Reset your password
back
Registration
terms and conditions
Already have an account with a different email address? Login again
cross-black

Terms and conditions

COMPANY DATA

Name: MOON doo
Headquarters: Bulevar Kralja Aleksandra 197b,11000 Beograd
Activity code: 5610- Operations of restaurants and mobile catering businesses
ID: 20740353
TIN: 107091251
Phone: +381 11 3344569andName: Moon sushi NB doo
Headquarters: Bulevar Zorana Đinđića 106a,11070 Novi Beograd
Activity code: 5610- Operations of restaurants and mobile catering businesses
ID: 21853208
TIN: 113363285
Phone: +381 66 888 3888
[email protected]
WEB: https://moon-sushi.com/

COPYRIGHT

The content displayed on the https://moon-sushi.com/ website is copyrighted by the authorized manufacturer. The production material and design contained within the product are intended for personal use only and may not be used for commercial purposes or commercially distributed without permission. Any use of this site or its content is prohibited without the express permission of Moon doo & Moon Sushi NB doo team and partners.

DELIVERY

All orders are prepared to the highest standards and will be delivered within the estimated time based on your location and the preparation duration.Each order is packed in a package suitable for transport.Please note that the photos are for reference only and there may be variations in the presentation of the dishes.

CONTACT INFORMATION – CALL CENTER

Customers can contact customer service at +381 11 3344569, via email at [email protected], or at the address Trg Politike 3, 11000 Belgrade, not only to obtain the necessary information regarding the order but also in case of a complaint or order cancellation.

AVAILABILITY

The offer from the website https://moon-sushi.com/ comprises a limited quantity of original products, so we cannot always guarantee the availability of all products.

PRAISES, COMPLAINTS AND CLAIMS

For all compliments, complaints, and claims, you can contact us via phone number +381 11 3344569, email: [email protected], or at Trg politike 3, 11000 Belgrade

PROTECTION OF USER PRIVACY

Moon Doo & Moon Sushi NB Doo is committed to protecting the privacy of all our customers. We only collect necessary primary data about customers and data required for business operations. We inform users through sound business practices and provide quality service. Customers have choices, including the ability to decide whether or not they want to be removed from mailing lists used for marketing campaigns. All user and customer data is strictly stored and available only to employees who need it to perform their work. All employees of Moon Doo & Moon Sushi NB Doo, as well as business partners, are responsible for respecting the principles of privacy protection.

PAYMENT METHODS:

You can pay with payment cards or cash upon order pickup.

VAT STATEMENT

The price includes VAT, and there are no hidden costs.

REFUND

When issuing a refund to a customer who made a payment using a credit or debit card, whether in full or in part, the refund will be processed back to the original card used for the payment. This means that our bank will return the funds to the cardholder's account upon our request.

STATEMENT OF CONVERSION

All payments will be made in the local currency of the Republic of Serbia, which is the dinar (RSD). The middle exchange rate of the National Bank of Serbia is used to display prices in other currencies for informational purposes. When you make a payment with your card, the amount charged will be converted to your local currency at the exchange rate used by card organizations. Please note that due to this conversion, there may be a slight difference from the original price listed on our website.

cross-black

Privacy Policy

Privacy Policy

determines in which ways Moon doo and Moon Sushi NB doo Belgrade can collect and process your personal data. In this privacy policy: 'we', 'us', and 'our' means the companies Moon doo and Moon Sushi NB doo Belgrade with which you are interacting. This way, we will make it clear to you which entity it is; 'site/website' - means the website you are visiting or dealing with, and 'you' and 'your' mean you, the person who works with us, does business with us, registers for our events or services, or visits our Site. If you visit one of our websites, register for one of our events, collaborate with us, or otherwise communicate with us, we may collect and process personal information about you in compliance with all applicable laws and protect the privacy of all information collected.

Categories of personal data and processing purposes

You can use our Site anonymously without providing any personal information. In this case, we will only collect the following data:The page from which you reached our Site, date and time of access, amount of data transferred, transfer status, type of web browser, IP address, operating system and interface, language, and browser software version. Your IP address will be used to provide you with access to our Site. The data, including the IP address, will be used to analyze users' needs and interests and improve the quality and services on our Site.

Disclosure of Personal Information

We may disclose your data to affiliated companies. These data processors will process personal data on our behalf by written instructions for the above purposes and to other recipients if we are required to do so under a court order or order issued by another governmental authority or under applicable law.

Data transfer to third parties

We may transfer your personal data to recipients outside the EU/EEA ('third countries'), i.e., our affiliated companies and data processors. Such transfers take place under the following safeguards:• If the EU Commission has decided that the third country in question provides an adequate level of protection.• that the recipient from the USA is bound by the EU-USA Privacy Shield, whereby the EU Commission has decided that such companies provide an adequate level of protection.• If the EU Commission has yet to decide that a third country provides an adequate level of protection, then due to the local legislation of that country or international obligations concluded by that country, such a country offers an adequate level of protection.In such cases, we will make every effort to ensure that your personal data receives an adequate level of protection, which includes using Standard Contractual Clauses approved by the European Commission for transfers to countries not designated as providing an adequate level of protection.In other cases, we may transfer your personal data to third countries based on your express consent.

Legal basis for processing

We may base the processing of your personal data on the following legal grounds:• You have given your consent to the processing of your data for one or more specific purposes.• To provide you with information or services that you have requested from us. This information may include your name, address, email address, telephone number, and other relevant information.• To stay in contact with you as our business partners and to inform you about our business activities and events. This information may include your name, address, email address, telephone number, title, company, and other relevant information.• To fulfill our contractual obligations to you. This information may include your name, address, email address, telephone number, title, job title, company, type of cooperation with us.• To improve our website. This information may include your IP address, geographic location, device information, browser type, referral source, length of visit, operating system, number of page views, which pages you viewed, and similar information. For more information about cookies, see below.• Compliance with legal obligations or requirements.• To send promotional messages regarding our activities, including invitations to other events. This information may include your name, address, email address, telephone number, title, company, and other relevant information.• To recruit new employees, this information may include your name, address, email address, telephone number, date of birth, information about your education and experience, CV, photograph, and other relevant information

Susceptible information

Unless we specifically ask you to do so, please do not submit or disclose any susceptible personal data to us (e.g., data relating to racial or ethnic origin, political beliefs, religion or other beliefs, health, criminal history, or trade union membership) either through the Site or otherwise. We will do so with your express consent if we ask or invite you to provide us with susceptible personal data.

Your Rights

If you have consented to specific collection, processing, and use of your personal data, you can withdraw that consent at any time, with effect for the future.According to the applicable data protection regulations, you have the right to request access to your personal data, to request correction, deletion, or restriction of your personal data, to request data portability, to ask not to be the subject of a decision based solely on automated processing, including profiling, which produces legal effects or significantly affects you.Where our processing of your personal data is based on your consent, you have the right to withdraw your consent at any time without affecting the lawfulness of the processing based on the consent before its withdrawal.To exercise your rights, contact us by phone at 011 3344569 or by email at [email protected]You also have the right to file a complaint with the competent supervisory authority for data protection.

Period of storage of personal data

We will only retain your personal information for as long as is reasonably necessary for the purposes for which it was collected or received or to comply with any applicable legal requirements. When your consent is the legal basis for processing personal data, we will store it until you withdraw your consent.

Cookies and other tracking technologies

A 'COOKIE' is a small text file that can be used to collect data about activities on the website, but in general, it does not allow us to identify you personally. Save on hard disk. The use of cookies is now standard operating procedure for most websites. Most Internet browsers can be configured to turn off cookies or to notify you before accepting cookies. We reserve the right to add, remove, or change the cookies the website uses occasionally. However, if the cookies significantly differ from what is stated above, we will notify you. If you are concerned about your privacy and the use of cookie technology, you can set your browser to notify you when you receive a cookie. You can set your browser to reject 'cookies' that other websites try to send.

Privacy Policy Changes

This Privacy Policy is subject to change. Your use of the Site after the change means that you have accepted the changed text of the Privacy Policy.

Contact

If you have any questions about this Privacy Policy, please call 011 3344569 or email [email protected].